Campaign Not Showing Up


2-3 minutes
Shopify

Shopify App Embed


The most common cause on Shopify is that the App embed is not active on the theme.

It takes just a minute to activate it from Theme Editor > App Embeds > CrazyRocket Script (Refresh the page a couple of times to let Shopify load the new script).



You can also find a video here: https://app.screencastify.com/watch/PebVquPYvvBuovEcLJjh


If the App Embed is enabled, please check the following:
  1. Make sure the campaign is enabled
  2. The start date must be set to a date in the past
  3. Ensure there are no restrictive PAGE, REFERRER and COUNTRY filters
  4. If you embedded the campaign on a landing page, ensure the code has been pasted inside the HTML view
  5. Ensure you shop is not using the SLIM version of jQuery
  6. Ensure there are no javascript errors on the page (see next section):

JavaScript Errors


Your theme might contain javascript errors (not related to our App!) that stop Shopify's asyncLoader before our main script gets loaded. As the script can't be loaded, we can't render the user interface.

These errors might be caused by Apps that left broken parts of code once uninstalled.

Check your browser's console log to see if this line of code is failing:

if (lightJsExclude.indexOf(urls[i]) === -1)

in such case, replace:

if (lightJsExclude.indexOf(urls[i]) === -1) s.type = 'lightJs'; else s.type = 'text/javascript';

with

s.type = 'text/javascript';

According to this post on Shopify:

https://community.shopify.com/c/technical-q-a/javascript-error-on-script-load-lightjsexclude/m-p/1650255

Note: The app AVADA SEO might have caused the issue.
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